Refund policy

All sales are final. Because every Cough Company product is printed and shipped specifically for you, on demand, we do not accept returns, exchanges, or refunds once an order has been placed — including for buyer's remorse, wrong size selected at checkout, or a change of mind about color or style. Please review the size chart and product details carefully before completing your purchase, as we're unable to make changes once an order enters production.

Order issues: if your order arrives damaged, defective, or incorrect, or is confirmed lost in transit, email us at coughcompany@gmail.com within 30 days of delivery (or within 30 days of the estimated delivery date for a lost package) with your order number and a clear photo of the issue. We'll review these on a case-by-case basis.

Shipping addresses: please double-check your shipping address at checkout. Once an order enters production, we're generally unable to make changes, and a reshipment to a corrected address may carry an additional cost.

Questions about an order? Email coughcompany@gmail.com and we'll take a look.